Visitor Information

Vector Arena box office: Open on the day tickets are first made available for public purchase and on the day of an event from 9.00 am

Practical Information

Where is Vector Arena?

Vector Arena is located in Mahuhu Crescent on the edge of the CBD. It is both accessible and highly visible from Beach Road and Quay Street and within easy reach of public transport, hotels, and restaurants.

Tickets and seating

All ticketing for Vector Arena is done through Ticketmaster. Please see their site for a seating plan and contact them on 0800 111 999 if you have any queries relating to tickets.

Opening hours of the Vector Arena box office:
On the day tickets are first made available for public purchase, from 9.00 am
On the day of an event - from 9.00 am

At all other times, the Vector Arena box office is closed.

The nearest Ticketmaster outlet when Vector Arena's box office is closed is now Aotea Centre at 50 Mayoral Drive.

The hours of the Aotea Centre box office are:
Monday to Friday 9.00am to 5.30pm
Saturday to Sunday 10.00am to 4.00pm

Parking and transport

Parking

Vector Arena has no public parking on site, and we encourage the use of public transport! However, for those who choose to drive, there are approximately 7,000 carparks within a 1.2km radius.

The closest carpark buildings are as follows:

Arena Car Park (Dockside Lane, off Tapora Street, about 5 minutes walk)
Ngaoho Place (Our new, secure option off The Strand, about 10 minutes walk)
Britomart Car Park (On the corner of Quay Street and Britomart Place, about 8 minutes walk)
Railway Car Parks (Indoor & Outdoor) (Te Taou Crescent, off Beach Road, about 5 minutes walk)
Tangihua Street Car Park (Tangihua Street, about 6 minutes walk)

Public transport

Britomart station is a short 10-15 minute walk from the Arena and is on all major bus routes including the free City Circuit Bus, as well as being a railway hub. Stairs and an entrance at the eastern end of the Britomart platform will bring you out onto a walkway that will take you to Britomart Place, which leads to Beach Road and Mahuhu Crescent.

Alternatively the Beach Road stop on the Inner Link Bus Route is approximately 100m from the Arena. The Link Bus runs continuously 7 days a week.

Late rail services often run for our larger events; please check with Auckland Transports' special Vector Arena Events page nearer the date.

Food and Drink at Vector Arena

During events at Vector Arena, you'll find up to seven separate food outlets, located on both our upper and lower levels, and we vary our offerings according to the expected needs of the audience at each event. Generally, you'll find a selection of bars serving Heinken, IPA, Amstel Lite, a selection of NZ wines and a range of soft drinks and water. Hot and cold snacks are also served from several outlets around the foyers. These usually include hot chips, pizza, hot dogs, chocolate and icecream.

If you're in the mood for a pre-show sit-down meal from a more extensive menu, be sure and stop by The Tuning Fork, on the lower level of the arena and open at most events.  The Tuning Fork is also the place to find boutique beers and a larger range of wines and spirits on offer.

Accessibility

Wheelchair users have access to specially designated spots in row V in the lower bowl, accessible via the foyer elevator. Companion seating is available, and must be reserved at time of booking. Please contact Ticketmaster via email or give them a call on (09) 970 9700 to book.

The main entrance to Vector Arena is located between Beach Road and Quay Street on Mahuhu Crescent. The multiple entry points at the front of the arena are fully accessible and there is lift access from the ground floor to the second level of the arena via elevators adjacent to the box office. Additionally, Entry B permits preferential access for wheelchair users and patrons with special assistance requirements. This entrance is located alongside the box office and is nearest to the lifts.

Vector Arena has a limited number of nearby carparks designated specifically for mobility pass holder parking. These spaces however must be pre-booked, and they fill up quickly. A space can be reserved once you have your event ticket; please contact Vector Arena directly via email or via phone, on (09) 358-1250, well before the event.  Please include the registration number of your vehicle and a contact mobile number when you enquire. 

Fully accessible toilets are clearly signposted and located throughout the arena on both floors.

Visually impaired guests will find tactile cues and Braille signage throughout the arena to help them, and our friendly front of house staff are happy to assist at any time during events.

A hearing assistance system is available for those with hearing impairments. The Telex ‘Sound-Mate’ comprises an FM radio transmitter base station and 10 portable radio receivers tuned to the FM transmit frequency. Audio from the receivers is heard via a lightweight headset worn by the user. The receivers are available from the Info Booth on the ground floor upon arrival. Please be aware that hookup to the system needs to be prearranged prior to the day of show (ideally at least 24 hours in advance). As always, the best idea is to contact Vector Arena  and let them know you'll require this service once you've purchased your show ticket.

 

About the Venue

At the heart of Vector Arena is a superb performance space, attracting the biggest names in the world of sports & entertainment since 2007.

Take Virtual Tour

With fixed, removable and retractable seating configurations Vector Arena is able to host an audience of over 12,000 people for a diverse range of events, including;

  • Major international concerts, with artists as diverse as Beyonce, Radiohead, Metallica, and our own home-grown Lorde
  • Family shows such as Walking With Dinosaurs Arena Spectacular, and regular visits by Cirque du Soleil
  • Major sporting events; International Netball, Basketball, Wrestling, BMX, Ice Hockey and Ice Shows
  • Large-scale community events and Expos
  • Conferences, Balls, Banquets & Business Functions

Along with large-scale concerts and events, Vector Arena's strength lies in its ability be configured into intimate modes, scaling exactly to accommodate audiences from 1,800 to 12,000 in the main arena.