Mobile Ticketing

To create a "My Ticketmaster" account, click here and select "Create Account". To use Mobile Ticket delivery all recipients must have a Ticketmaster Account.

Yes, you can book via any device (desktop/tablet/mobile) and choose this delivery method.

Ticketmaster’s website is optimized for use in Google Chrome and may not display all features in other browsers.

Make sure the backlight on the phone is set nice and bright. Scanners work much better with a bright screen and it will save time at the venue entrance changing this if the ticket won't scan. If your ticket won’t scan, please visit the box office, show your Ticketmaster confirmation email and photo ID to obtain a paper ticket.

Yes - there should be no issue using a phone that has a clear screen protector.

You will need to login to your Ticketmaster Account and download your ticket to your phone. Alternatively, please visit the box office show your Ticketmaster confirmation email and photo ID the box office staff will be able to print a paper ticket for you.

Yes, all members in your booking must arrive together as scanning will be conducted on your (the purchaser’s) mobile device. Alternatively, you can use Ticket Forward and send individual tickets to all members in your group.

Yes – once you accept the forwarded ticket/s, if you are unable to use them, you can forward them back to the original owner or forward them to anyone you want (they will need a Ticketmaster account to access the tickets).

For more information on how to use Ticket Forward click here.

You can check the progress of the tickets you have forwarded at  any time in your account details screen on the Ticketmaster website.

If their tickets have not arrived into their inbox get your friend to check their junk folder for the email.  To access the tickets, they will need to accept tickets and have a Ticketmaster account. Alternatively, you can cancel the ticket forwarding and try to send again. For further assistance, please contact Ticketmaster 0800 111 999.

You can choose to access your mobile tickets on another device (desktop/mobile) or choose to print your tickets at-home. You will need to log into your My Ticketmaster account to access your tickets. Alternatively, go the Box Office at the event, show your Ticketmaster email confirmation and photo ID to the team and they can l print your tickets for you.

If you find yourself at the venue and are unable to access your ticket on your mobile phone, please visit the Box Office. You will need to provide some form of ID so that the Box Office staff can access your Ticketmaster account details.