We regret to inform you that due to Auckland being in Covid-19 Alert Level 3 we are unable to proceed with the Base Auckland Brass concert, part of the Auckland Live presents Morning Melodies in partnership with Ryman Healthcare Season. This concert was due to take place at the Bruce Mason Centre, Monday 11 October, 11am – 12pm.
Individual ticket holders:
For individual ticket holders booked to attend this performance, refunds will be processed automatically – you do not need to contact us. Please allow 10 – 14 working days for your refund to be processed. If your tickets were purchased from a Ticketmaster outlet, you will need to contact the Customer Service Team at Ticketmaster here and follow the instructions.
Season Pass holders:
We look forward to seeing you at the next concert. If you would like a refund, you can get one on your season pass from the Bruce Mason Centre Box Office, and then continue to purchase single tickets for performances throughout the rest of the year. Please note the Bruce Mason Centre and Box Office are currently closed. Please check the Auckland Live website at a later date for updated opening hours.
Alternatively, you can complete a Bank Account Refund Request through Ticketmaster through this link. Please make sure you
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Question | This is where you state that you require a refund but have purchased at the outlet/box office.
*You will be given the option to attach a file, this is where you will need to attach the completed EFT Form which you can download here.
Base Auckland Brass, formally known as The Royal New Zealand Air Force Base Auckland Band, has been performing for more than 70 years, providing ceremonial duties as well as public concerts. The band has performed both in New Zealand and overseas including the South Pacific, Hong Kong, China, and Gallipoli. A regular performer at Morning Melodies, the band looks forward to providing another enjoyable and entertaining programme.
This performance is part of Auckland Live's Morning Melodies 2021 season. You can check out the full line-up here.