Drop Off Points

A dedicated drop-off zone is located just up from the main entrance, running parallel with Killarney Street. This can be accessed from either Killarney Street or The Promenade.

Reduced Mobility

There are dedicated mobility seats in the theatre and a lift to access all levels.

To book wheelchair seats in any of our venues please contact Ticketmaster on 09 970 9711
Please note this is not a general sales line. Be sure to specifically request wheelchair seats.

Companion seats are available for those booking wheelchair spaces and guide dogs are welcome at our venues.

There are six mobility car park spaces next to the Bruce Mason in the Killarney Street Car Park.

Visual impaired

For every show, visually impaired patrons can call Ticketmaster at 09 970 9745 any time before 5 pm on the day of the show ,and they will make sure the front of house team is aware of your needs in advance.

Deaf or hard of hearing

We have a hearing aid loop available for all shows. Contact Ticketmaster on 09 970 9700 for advice on the best seats and to book.

To connect to the hearing loop, switch your hearing aids to ‘tele’.

Visit our Accessibility page for more information.

We commission regular accessibility assessments of all our venues and events from Be. Lab, who have been our accessibility advisors since 2012.

Bruce Mason Centre Virtual Tour

Take the Accessibility Virtual Tour

Be. Business 23/24 round seal. Text reads "We're on a journey to greater accessibility"

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'Light and Shade' Fashion Show

Show description

Location