Virtual Tour

Take an Accessibility Virtual Tour.

Mobility Access

The best mobility access into the Aotea Centre is through level one of the the Civic car park or at the northern end of the building, to the right of the front steps. Aotea Centre lifts are located inside the building and go from level 1 (near the car park entrance) up to level 5 (Kiri Te Kanawa Theatre balcony).

Accessibilty improvements were a key focus of the recent Kiri Te Kanawa Theatre auditorium upgrade,with updates including a wheelchair lift at the Stalls level from the Owens Foyer (street level), a flatter grade to the floor and more wheelchair seating.

Drop Off Points

Kiri Te Kanawa Theatre, Aotea Centre : This venue can be accessed internally from Level 1 of the Civic Car Park.
Herald Theatre: 50 Mayoral Drive, outside the Aotea Centre Stage Door, next to the Herald Theatre's main entrance.

Booking Wheelchair Seats

To book wheelchair seats in our venues please contact Ticketmaster on 09 970 9711
Please note this is not a general sales line. Be sure to request wheelchair seats specifically.

Companion seats are available for those booking wheelchair seats.

We have two courtsey wheelchairs available at the venue for you to use if you or someone you’re coming with has mobility needs.
You can book one of these by calling Ticketmaster at 0800 111 999.

Visually impaired patrons

For every show, visually impaired patrons can call Ticketmaster on 09 970 9745 any time before 5pm on the day of the show and they will make sure the front of house team is aware of your needs.

Guide dogs are welcome at our venues.

Hearing aid loops

All the stalls and circle seats are equipped with hearing aid loops which are available for all shows.

Contact Ticketmaster at 09 970 9700 for advice on the best area to be seated in.

To connect to the hearing loop, switch your hearing aids to ‘tele’.

Visit our Accessibility page for more information.

We commission regular accessibility assessments of all our venues and events from Be. Lab, who have been our accessibility advisors since 2012.

Be. Business 23/24 round seal. Text reads "We're on a journey to greater accessibility"

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Andy Griffiths

Talks & ideas

Auckland Writers Festival - Waituhi o Tāmaki

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Aotea Centre | Aotea – Te Pokapū