Visitor Information

The Aotea Centre Box Office is closed while refurbishments take place at the Aotea Centre, and will reopen in March 2019. 

Please visit The Civic Box Office, corner of Wellesley and Queen Streets. 
For any ticketing enquiies, please visit or phone 0800 111 999

Lost Property has been relocated to The Civic Stage Door. 
Opening hours: Monday – Friday, 9.00 am – 4.30 pm.

Practical info

Where are we?

You'll find Aotea Centre on Aotea Square, Queen Street. ASB Theatre is inside the main building. Herald Theatre is on the right of the centre - you can walk round the side from Aotea Square, or take Mayoral Drive.

Tickets and seating

Our Box Office sells tickets for all Auckland Live venues, and is open daily, as well as for performances (to allow you to collect your tickets).

You can book tickets in three ways:

Aotea Centre boasts two theatres - ASB Theatre (seating map) and Herald Theatre (seating map). The other venues are Goodman Fielder Room, Limelight Room, Upper NZI and Lower NZI.

Take a 3D tour of the Centre. 

Parking and transport

The Civic Car Park is a short walk from Aotea Centre, making it a great option for shows here. It is important however, to remember that sometimes all our venues are filled with events. Make sure you have a backup plan - or book a space in advance.

Pre-paid Parking at the Civic Car Park

A limited number of pre-paid parking spaces are available on Level 2 of the Civic Car Park, which is beneath Aotea Square. Entry is via Greys Avenue only. 

You can only purchase a pre-paid parking voucher at the time you purchase your event tickets. You can also add a pre-paid car park voucher to an existing ticket order by calling the Ticketmaster Call Centre on 0800 111 999 or by visiting the Aotea Centre Box Office.

Pre-paid parking is available from 6.00pm only. 

Mobility parking

The Civic car park has 20 mobility spaces available. Take your mobility card and entry ticket to a pay machine and press the help button for instructions. More information available on Auckland Transport's website

Public transport

Visit Auckland Transport or download the AT app to see what public transport options are available.


For city centre venues, the best spot to meet a taxi is the Bledisloe Street car park at 24 Wellesley Street West. 

Food and drink at Aotea Centre

You can enjoy a pre-show drink in the theatre bars, or for something a bit more substantial, visit BOX Café and Bar on the terrace of Aotea Centre. BOX offers special show-themed cocktails, as well as a selection of wines and beers, Caffe L’Affare coffee, tea and non-alcoholic cold drinks. If you’re headed to Aotea Centre for a matinee or meeting, you can also enjoy cabinet food or a gourmet pizza. There’s also a Happy Hour from 4.30-6pm daily.

Please note that you can’t take glasses, glass bottles, or hot drinks, into the auditorium for shows. This is because of health and safety concerns. If you want to take a cold drink in to enjoy at your seat, bar staff will be happy to provide a plastic cup.

You’re spoiled for choice for a pre-show meal. Aotea Centre is surrounded by great eating options, all in walking distance of the venue.


The best mobility access into the Aotea Centre is through level one of the the Civic car park or at the northern end of the building, to the right of the front steps. Aotea Centre lifts are located inside the building and go from level 1 (near the car park entrance) up  to level 5 (ASB Theatre balcony). Accessibilty improvements were a key focus of the recent ASB Theatre auditorium upgrade, with updates including a wheelchair lift at the Stalls level from the Owens Foyer (street level), a flatter grade to the floor and more wheelchair seating.

Companion seats are available for those booking wheelchair spaces and guide dogs are welcome at our venues. For every show, visually impaired patrons can call Ticketmaster on 09 970 9745 any time before 5pm on the day of the show and they will make sure the front of house team is aware of your needs. 

All Auckland Live venues can be accessed by wheelchairs and have lifts and ramps to assist those who have difficulty climbing stairs.

We have two wheelchairs available at the venue for you to use if you or someone you’re coming with has mobility needs. You can book one of these by telephoning Ticketmaster on 09 970 9700 or 0800 111 999.

All the stall and circle seats are equipped with hearing aid loops which are available for all shows. Contact Ticketmaster on 09 970 9700 for advice on the best area to be seated in. To connect to the hearing loop, switch your hearing aids to ‘tele’.

Some of our shows offer signed and audio described performances, so that deaf, blind and partially sighted people can enjoy a great night out at the theatre.

Visit our accessibility page for more information.

Take the Accessibility Virtual Tour


Read the full accessibility report of Aotea Centre on Be.Accessible website.

Hiring the Aotea Centre

If you're a promoter interested in bringing a show to Auckland Live, please visit our Hiring Our Venues page for more information.

If you're interested in hiring a room at Aotea Centre for a meeting, conference or similar event, please visit the Auckland Conventions website

What's on at #AoteaCentre?

On at Aotea Centre

About the Venue

The Aotea Centre is a purpose-built performing arts centre, home to New Zealand’s largest tiered auditorium, a unique black box theatre, function rooms, and BOX Café and Bar. It was designed around a collection of beautiful artworks by leading New Zealand contemporary artists.

An exciting, phased development is underway to refurbish the Centre with a fresh, sophisticated edge. The building will be transformed to enable innovative performing arts activities and attract more world-class creative talent and events.

Work on the exterior has already begun, and the interior refresh begins in October 2018. Take a last tour through the Aotea Centre before renovations begin.
Take Virtual Tour

About Aotea Centre

The Aotea Centre was designed in 1974 by city architect Ewen Wainscott, but wasn’t built until the late 1980s. It opened in 1990, marking the beginning of the organisation that is now Auckland Live. Dame Kiri Te Kanawa was the star of the first concert held there.
Today, the Aotea Centre hosts a wide variety of activities including key performances by New Zealand Opera and the Royal New Zealand Ballet, live music, and is a perfect space for large conventions. You can also the administration offices for Auckland Live and Regional Facilities Auckland on Level 4 of the building.

The centre was refurbished in 2013 to include two theatres: the 2139-seat ASB Theatre, and the 186-seat Herald Theatre. The front face of the venue was opened up to include a café, now known as BOX Café and Bar.

The latest refurbishments will modernise the exterior and upgrade the interior to suit its wonderful theatres. The open design, expansive foyers and function spaces will be even more appealing. You will see sophisticated new wall, floor and lighting treatments, a brand-new glass box office at the entrance, and appealing bar areas on all levels.

The Centre will close in October 2018 during the internal renovations and will reopen in March 2019. For more information, please visit the RFA website


Aotea Centre is rated Bronze for accessibility by Be.Accessible.

Be accessible Bronze rating

Hire this Venue

The Aotea Centre contains two purpose built performance spaces – the 2,139-seat ASB Theatre and the 186-seat Herald Theatre.

Venue Specifications

ASB Theatre


Venue hire fees and associated service costs and/or rental inclusions, vary depending on the venue and the type of production/show. Please contact us with a brief description of your event for pricing information.

Both the ASB Theatre and Herald Theatre have community hire rates available should your organisation have non-for-profit status.