Where are we?
Tickets and seating
Aotea Centre Box Office sells tickets for all Auckland Live venues and is open daily as well as for performances.
- Monday – Friday, 9:00am – 5:30pm
- Saturday & Sunday, 10:00am – 4:00pm
- Also opens 90 minutes prior to events
Visit our Tickets and Seating page for more information.
Parking and transport
The Civic Car Park is a short walk from Aotea Centre, making it a great option for shows here. It is important, however, to remember that sometimes all our venues are filled with events. Make sure you have a backup plan — or book a space in advance.
Visit our Parking and Transport page for more information.
Eating and drinking
BOX Café and Bar offers special show-themed cocktails as well as a selection of wines and beers, Caffe L’Affare coffee, tea and non-alcoholic cold drinks. If you’re headed to the Aotea Centre for a matinee performance or meeting, you can also enjoy cabinet food and snacks. There’s also a Happy Hour from 4:30 – 6:00pm daily.
Visit our Eating and Drinking page for more information.
The best mobility access into the Aotea Centre is through level one of the the Civic car park or at the northern end of the building, to the right of the front steps. Aotea Centre lifts are located inside the building and go from level 1 (near the car park entrance) up to level 5 (Kiri Te Kanawa Theatre balcony). Accessibilty improvements were a key focus of the recent Kiri Te Kanawa Theatre auditorium upgrade, with updates including a wheelchair lift at the Stalls level from the Owens Foyer (street level), a flatter grade to the floor and more wheelchair seating.
Companion seats are available for those booking wheelchair spaces and guide dogs are welcome at our venues. For every show, visually impaired patrons can call Ticketmaster on 09 970 9745 any time before 5pm on the day of the show and they will make sure the front of house team is aware of your needs.
We have two wheelchairs available at the venue for you to use if you or someone you’re coming with has mobility needs. You can book one of these by calling Ticketmaster at 0800 111 999.
All the stalls and circle seats are equipped with hearing aid loops which are available for all shows. Contact Ticketmaster at 09 970 9700 for advice on the best area to be seated in. To connect to the hearing loop, switch your hearing aids to ‘tele’.
Visit our Accessibility page for more information.
Auckland Transport City Carpark Availability
For all public transport and carparking information, please visit Auckland Transport.