Visitor Information

Opening hours: 

Mon – Tue 8 am – 6 pm  

Wed – Fri 8 am – 7 pm  

Sat & Sun: Open when scheduled events are taking place in the Aotea Centre.


Please check show and event pages for the latest information about postponements and cancellations.  

Practical info

You'll find the Aotea Centre on Aotea Square, Queen Street. The Kiri Te Kanawa Theatre is inside the main building. The Herald Theatre is to the right of the Centre — you can walk around the side from Aotea Square or take Mayoral Drive.

The Aotea Box Office is open Mon – Sun 10 am – 4 pm, and 90-minutes before a performance in the Aotea Centre.  

Ticketmaster’s customer call centre is open 9.00 am – 5.00 pm, Monday – Sunday. Tel 0800 111 999. 

The Civic car park is a short walk from the Aotea Centre, making it a great option for shows here. It is important, however, to remember that sometimes all our venues are filled with events. Make sure you have a backup plan — or book a space in advance.

Visit our Parking and Transport page for more information.

The Terrace Café is where you’ll find refreshments to enjoy either on the terrace of the Aotea Centre or to take away.

Container in the Square Café is a great spot to grab a refreshment while you enjoy Aotea Square

Visit our Eating and Drinking page for more information.

Smoking and the use of e-cigarettes in this venue is prohibited.

Mobility Access

The best mobility access into the Aotea Centre is through level one of the the Civic car park or at the northern end of the building, to the right of the front steps. Aotea Centre lifts are located inside the building and go from level 1 (near the car park entrance) up  to level 5 (Kiri Te Kanawa Theatre balcony).

Accessibilty improvements were a key focus of the recent Kiri Te Kanawa Theatre auditorium upgrade,with updates including a wheelchair lift at the Stalls level from the Owens Foyer (street level), a flatter grade to the floor and more wheelchair seating.

Booking Wheelchair Seats

To book wheelchair seats in our venues please contact Ticketmaster on 09 970 9711
Please note this is not a general sales line.   Be sure to request wheelchair seats specifically. 

Companion seats are available for those booking wheelchair seats.

We have two courtsey wheelchairs available at the venue for you to use if you or someone you’re coming with has mobility needs.
You can book one of these by calling Ticketmaster at 0800 111 999.

Visually impaired patrons

For every show, visually impaired patrons can call Ticketmaster on 09 970 9745 any time before 5pm on the day of the show and they will make sure the front of house team is aware of your needs.

Guide dogs are welcome at our venues.

Hearing aid loops

All the stalls and circle seats are equipped with hearing aid loops which are available for all shows.

Contact Ticketmaster at 09 970 9700 for advice on the best area to be seated in. 

To connect to the hearing loop, switch your hearing aids to ‘tele’.

Visit our Accessibility page for more information.

Aotea Centre is rated Bronze for accessibility by Be Accessible.

Auckland Transport City Carpark Availability

Last updated at ... Please note: During peak times availability can change quickly, please allow plenty of time to find a carpark.
For all public transport and carparking information, please visit Auckland Transport.

About the Venue

The Aotea Centre is a purpose-built performing arts and events centre. It is home to New Zealand’s largest tiered auditorium, as well as a unique black box theatre, multiple function rooms and spaces, the vibrant The Terrace Café, and the funky pop-up Container in the Square Café

About Aotea Centre

The Aotea Centre was designed in 1974 by city architect Ewen Wainscott, but wasn’t built until the late 1980s. It opened in 1990, marking the beginning of the organisation that is now Auckland Live. Dame Kiri Te Kanawa was the star of the first concert held there.
Today, the Aotea Centre hosts a wide variety of activities including key performances by New Zealand Opera and the Royal New Zealand Ballet, live music, and is a perfect space for large conventions. You will also find the administration offices for Auckland Live, Auckland Unlimited, and Auckland Conventions on Level Four of the building.

The Centre was refurbished in 2013 to include two theatres: the 2139-seat Kiri Te Kanawa Theatre, and the 186-seat Herald Theatre. The front face of the venue was opened up to include a café, now known as The Terrace Café.

Additional refurbishments in 2018 have seen the foyers of the Centre streamlined and updated, filled with light, appealing function spaces, and new bar areas.

Please visit the Auckland Unlimited website for more details. 


Aotea Centre is rated Bronze for accessibility by Be.Accessible.

Be accessible Bronze rating
Dame Kiri Te Kanawa reflects on the renaming of the Kiri Te Kanawa Theatre, Aotea Centre in her honour

Hire this Venue

Aotea Centre

The Aotea Centre contains two purpose built performance spaces – the 2,139-seat Kiri Te Kanawa Theatre and the 186-seat Herald Theatre.

Kiri Te Kanawa Theatre, Aotea Centre

A multi-purpose lyric theatre housed within New Zealand’s premier arts, entertainment and convention venue - Aotea Centre. It has 2,139 seats on three levels. 

Kiri Te KanawaTheatre is a world-class venue and has undergone refurbishment to modernise the facility and further enhance the acoustic properties of the space. It is the Auckland home to national performing arts companies the Royal New Zealand Ballet and the New Zealand Opera.   

The theatre regularly hosts national and international touring concerts, recitals, comedy, dance, community events and children’s theatre. It is also very popular as a venue for corporate dinners and events, conferences, product launches, presentations and exhibitions.  

Kiri Te Kanawa Theatre shares backstage facilities with Herald Theatre. 

Kiri Te Kanawa Theatre information

  • Download the Kiri Te Kanawa Theatre seating map here
  • Learn more about the Kiri Te Kanawa Theatre history, past and present shows click here 

Herald Theatre, Aotea Centre 

A black box theatre with a maximum capacity of 186 seats on one raked level. It has its own bar, large foyer space and outdoor courtyard, and some flexibility with seating means it can be configured to suit a variety of uses. 

Herald Theatre is the place for small, independent shows and companies, and is a focus venue for our content development. It is well suited to intimate theatre performances, comedy, local drama, small functions, events and presentations.

Herald Theatre shares backstage facilities with Kiri Te Kanawa Theatre in Aotea Centre.

Herald Theatre information

  • Download the Herald Theatre seating map
  • Learn more about the Herald Theatre story, past and present shows here

Venue Hiring Costs

Venue hire fees and associated service costs and/or rental inclusions, vary depending on the venue and the type of production/show. Please contact us with a brief description of your event for pricing information.

Both the Kiri Te Kanawa Theatre and Herald Theatre have community hire rates available should your organisation have non-for-profit status.

Contact Us

Email us at and one of our experienced team will be in contact with you to discuss the venue(s) you’re interested in and provide full venue specs, seating maps, pricing and any other information you may require.