Visitor Information

Aotea Centre/Aotea Te Pokapū opening hours:

Mon – Tue: 8.00am – 6.00pm

Wed – Fri: 8.00am – 7.00pm

Sat:12pm – 7.30pm

Sun:11.30am – 6pm


The Aotea Centre Box Office, in the foyer in the BNZ Foyer, Level 3 of the Aotea Centre is open the following hours:

Mon – Fri: 10.00am – 4.00pm

Sat & Sun: Closed

The Box Office is also staffed during performances in the Kiri Te Kanawa Theatre and Herald Theatre

Take the accessibility virtual tour

Practical info

You'll find the Aotea Centre on Aotea Square, Queen Street. The Kiri Te Kanawa Theatre is inside the main building. The Herald Theatre is to the right of the Centre — you can walk around the side from Aotea Square or take Mayoral Drive.

The Aotea Centre Box Office, in the foyer in the BNZ Foyer, Level 3 of the Aotea Centre is open the following hours:

  • Mon – Fri 10am to 4pm
  • Sat & Sun - closed

Ticketmaster’s customer call centre is open 9.00 am – 5.00 pm, Monday – Sunday. Tel 0800 111 999.

The Civic car park is a short walk from the Aotea Centre, making it a great option for shows here. It is important, however, to remember that sometimes all our venues are filled with events. Make sure you have a backup plan — or book a space in advance.

Visit our Parking and Transport page for more information.

The Terrace Café is where you’ll find refreshments to enjoy either on the terrace of the Aotea Centre or to take away.

BOX in the Square is a great spot to grab a refreshment while you enjoy Aotea Square

Visit our Eating and Drinking page for more information.

Smoking and the use of e-cigarettes in this venue is prohibited.

The best mobility access into the Aotea Centre is through level one of the the Civic car park or at the northern end of the building, to the right of the front steps. Aotea Centre lifts are located inside the building and go from level 1 (near the car park entrance) up  to level 5 (Kiri Te Kanawa Theatre balcony). Accessibilty improvements were a key focus of the recent Kiri Te Kanawa Theatre auditorium upgrade, with updates including a wheelchair lift at the Stalls level from the Owens Foyer (street level), a flatter grade to the floor and more wheelchair seating.

Companion seats are available for those booking wheelchair spaces and guide dogs are welcome at our venues. For every show, visually impaired patrons can call Ticketmaster on 09 970 9745 any time before 5pm on the day of the show and they will make sure the front of house team is aware of your needs.

We have two wheelchairs available at the venue for you to use if you or someone you’re coming with has mobility needs. You can book one of these by calling Ticketmaster at 0800 111 999.

All the stalls and circle seats are equipped with hearing aid loops which are available for all shows. Contact Ticketmaster at 09 970 9700 for advice on the best area to be seated in. To connect to the hearing loop, switch your hearing aids to ‘tele’.

Visit our Accessibility page for more information.

Take the Accessibility Virtual Tour

If you're a promoter interested in bringing a show to Auckland Live please visit our Hiring Our Venues page for more information.

If you're interested in hiring a room at the Aotea Centre for a meeting, conference or similar event, please visit the Auckland Conventions website.

Auckland Live Café

Auckland Transport City Carpark Availability

Last updated at ... Please note: During peak times availability can change quickly, please allow plenty of time to find a carpark.
For all public transport and carparking information, please visit Auckland Transport.

About the Venue

The Aotea Centre is a purpose-built performing arts and events centre. It is home to New Zealand’s largest tiered auditorium, as well as a unique black box theatre, multiple function rooms and spaces, the vibrant BOX Café and Bar, and the funky pop-up BOX in the Square

About Aotea Centre

The Aotea Centre was designed in 1974 by city architect Ewen Wainscott, but wasn’t built until the late 1980s. It opened in 1990, marking the beginning of the organisation that is now Auckland Live. Dame Kiri Te Kanawa was the star of the first concert held there.
Today, the Aotea Centre hosts a wide variety of activities including key performances by New Zealand Opera and the Royal New Zealand Ballet, live music, and is a perfect space for large conventions. You will also find the administration offices for Auckland Live, Regional Facilities Auckland, and Auckland Conventions on Level Four of the building.

The Centre was refurbished in 2013 to include two theatres: the 2139-seat Kiri Te Kanawa Theatre, and the 186-seat Herald Theatre. The front face of the venue was opened up to include a café, now known as BOX Café and Bar.

Additional refurbishments in 2018 have seen the foyers of the Centre streamlined and updated, filled with light, appealing function spaces, and new bar areas.

Please visit the RFA website for more details. 


Aotea Centre is rated Bronze for accessibility by Be.Accessible.

Be accessible Bronze rating

Hire this Venue

The Aotea Centre contains two purpose built performance spaces – the 2,139-seat Kiri Te Kanawa Theatre and the 186-seat Herald Theatre.

Venue Specifications


Venue hire fees and associated service costs and/or rental inclusions, vary depending on the venue and the type of production/show. Please contact us with a brief description of your event for pricing information.

Both the Kiri Te Kanawa Theatre and Herald Theatre have community hire rates available should your organisation have non-for-profit status.