Practical info
You’ll find the Auckland Town Hall at 301 – 317 Queen Street, next to Aotea Square.
The Auckland Town Hall Box Office is to the right of the main entrance (on Queen Street) as you come into the building. It opens 90 minutes before the start of performances.
The Auckland Town Hall consists of the Great Hall (seating map) and Concert Chamber (seating map). Take the 3D tour of the venue.
Visit our Tickets and Seating page for more information.
The Civic car park is a short walk from the Auckland Town Hall, making it a great option for shows there. It is important, however, to remember that sometimes all our venues are filled with events. Make sure you have a backup plan — or book a space in advance.
Visit our Parking and Transport page for more information.
There are many great eating options for a snack or a full meal near the Town Hall. When special events such as ‘Summer in the Square’ are running, you can also take advantage of food trucks in Aotea Square selling tasty street food and drinks.
Visit our Eating and Drinking page for more information.
Smoking and the use of e-cigarettes in this venue is prohibited.
Reduced Mobility
All Auckland Live venues can be accessed by wheelchairs and there are lifts and ramps to assist those who have difficulty with stairs.
Companion seats are available for those booking wheelchair spaces and guide dogs are welcome at our venues.
In Auckland Town Hall there is also a glass lift in the central atrium.
Visually impaired
For every show visually impaired patrons can call Ticketmaster at 09 970 9745 any time before 5pm on the day of the show and they will make sure the front of house team is aware of your needs.
Guide dogs are welcome.
Deaf and hard of hearing
Both the Great Hall and the Concert Chamber have hearing aid loops. To connect to the hearing loop, switch your hearing aids to ‘tele’.
Contact Ticketmaster at 09 970 9700 for advice on the best area to be seated in.
Visit our Accessibility page for more information.
Auckland Town Hall Virtual Tour
Take the accessibility virtual tour

If you're a promoter interested in bringing a show to Auckland Live please visit our Hiring Our Venues page for more information.
If you're interested in hiring a room at the Town Hall for a meeting, conference or similar event, please visit the Auckland Conventions website.
Auckland Transport City Carpark Availability
For all public transport and carparking information, please visit Auckland Transport.