Practical info
Where are we?
You’ll find the Auckland Town Hall at 301 – 317 Queen Street, next to Aotea Square.
Tickets and Seating
Our Box Office opens 90 minutes prior to performances for you to collect your tickets.
Auckland Town Hall consists of Great Hall (seating map) and Concert Chamber (seating map).
Transport and Parking
Parking
The Civic Car Park is a short walk from Aotea Centre, making it a great option for shows here. It is important however, to remember that sometimes all our venues are filled with events. Make sure you have a backup plan - or book a space in advance.
Pre-paid Parking at the Civic Car Park
A limited number of pre-paid parking spaces are available on Level 2 of the Civic Car Park, which is beneath Aotea Square. Entry is via Greys Avenue only.
You can only purchase a pre-paid parking voucher at the time you purchase your event tickets. You can also add a pre-paid car park voucher to an existing ticket order by calling the Ticketmaster Call Centre on 0800 111 999 or by visiting the Aotea Centre Box Office.
Pre-paid parking is available from 6.00pm only.
Mobility parking
The Civic car park has 20 mobility spaces available. Take your mobility card and entry ticket to a pay machine and press the help button for instructions. More information available on Auckland Transport's website.
Public transport
Visit Auckland Transport or download the AT app to see what public transport options are available.
Taxis
For city centre venues, the best spot to meet a taxi is the Bledisloe Street car park at 24 Wellesley Street West.
Eating and Drinking
There are many great eating options for a snack or a full meal near the Town Hall. When special events such as ‘Summer in the Square’ are running, you can also take advantage of food trucks in Aotea Square selling tasty street food and drinks.
Accessibility
All Auckland Live venues can be accessed by wheelchairs and have lifts and ramps to assist those who have difficulty climbing stairs.
In Auckland Town Hall, there is also a glass lift in the central atrium. Companion seats are available for those booking wheelchair spaces and guide dogs are welcome at our venues. For every show, visually impaired patrons can call Ticketmaster on 09 970 9745 any time before 5pm on the day of the show and they will make sure the front of house team is aware of your needs.
Both the Great Hall and the Concert Chamber have hearing loops. Contact Ticketmaster on 09 970 9700 for advice on the best area to be seated in. To connect to the hearing loop, switch your hearing aids to ‘tele’.
Take the accessibility virtual tour
Visit our accessibility page for more information.
Interested in hiring Auckland Town Hall?
If you're a promoter interested in bringing a show to Auckland Live, please visit our Hiring Our Venues page for more information.
If you want to hire a room at Auckland Town Hall for a meeting or conference, please visit the Auckland Conventions website.
