Auckland Town Hall

301 - 317 Queen Street, Auckland

09 309 2677

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Visitor Information

The Auckland Town Hall and Box Office are open 90-minutes before a performance.

Outside these hours visit or phone 0800 111 999.



Practical info

Where are we?

You’ll find the Auckland Town Hall at 301 – 317 Queen Street, next to Aotea Square.

Tickets and seating

The Auckland Town Hall Box Office is to the right of the main entrance (on Queen Street) as you come into the building. It opens 90 minutes before the start of performances.

The Auckland Town Hall consists of the Great Hall (seating map) and Concert Chamber (seating map). Take the 3D tour of the venue.

Visit our Tickets and Seating page for more information.

Parking and transport

The Civic Car Park is a short walk from the Auckland Town Hall, making it a great parking option for attending shows there. It is important, however, to remember that sometimes all our venues are filled with events. Make sure you have a backup parking plan — or book a space in advance.

Visit our Parking and Transport page for more information.

Eating and drinking

There are many great eating options for a snack or a full meal near the Town Hall. When special events such as Auckland Live Summer in the Square are running, you can also take advantage of snacks and refreshments at The Terrace Cafe, and the Container in the Square Cafe. 

Visit our Eating and Drinking page for more information.

Health and safety

Smoking and the use of e-cigarettes in this venue are prohibited.


Reduced Mobility

All Auckland Live venues are wheelchair-accessible and have lifts and ramps to assist those who have difficulty with stairs. 

Companion seats are available for those booking wheelchair spaces and guide dogs are welcome at our venues.

In Auckland Town Hall there is also a glass lift in the central atrium. 

Visually impaired 

For every show, visually impaired patrons can call Ticketmaster at 09 970 9745 any time before 5 pm on the day of the show and they will make sure the front of house team is aware of your needs in advance. 

Guide dogs are welcome. 

Deaf and hard of hearing 

Both the Great Hall and the Concert Chamber have hearing aid loops. To connect to the hearing loop, switch your hearing aids to ‘tele’.

Contact Ticketmaster at 09 970 9700 for advice on the best area to be seated in.

Visit our Accessibility page for more information.

Aotea Town Hall is rated Silver for accessibility by Be Accessible.

Auckland Town Hall Virtual Tour

Take the accessibility virtual tour



Auckland Live Café

Auckland Transport City Carpark Availability

Last updated at .... Please note: During peak times availability can change quickly, please allow plenty of time to find a carpark.
For all public transport and carparking information, please visit Auckland Transport.

On at Auckland Town Hall