Visitor Information

The Auckland Town Hall and Box Office are open 90-minutes before a performance.

Outside these hours visit or phone 0800 111 999.



Practical info

You’ll find the Auckland Town Hall at 301 – 317 Queen Street, next to Aotea Square.

The Auckland Town Hall Box Office is to the right of the main entrance (on Queen Street) as you come into the building. It opens 90 minutes before the start of performances.

The Auckland Town Hall consists of the Great Hall (seating map) and Concert Chamber (seating map). Take the 3D tour of the venue.

Visit our Tickets and Seating page for more information.

The Civic Car Park is a short walk from the Auckland Town Hall, making it a great parking option for attending shows there. It is important, however, to remember that sometimes all our venues are filled with events. Make sure you have a backup parking plan — or book a space in advance.

Visit our Parking and Transport page for more information.

There are many great eating options for a snack or a full meal near the Town Hall. When special events such as Auckland Live Summer in the Square are running, you can also take advantage of snacks and refreshments at The Terrace Cafe, and the Container in the Square Cafe. 

Visit our Eating and Drinking page for more information.

Smoking and the use of e-cigarettes in this venue are prohibited.

Reduced Mobility

All Auckland Live venues are wheelchair-accessible and have lifts and ramps to assist those who have difficulty with stairs. 

Companion seats are available for those booking wheelchair spaces and guide dogs are welcome at our venues.

In Auckland Town Hall there is also a glass lift in the central atrium. 

Visually impaired 

For every show, visually impaired patrons can call Ticketmaster at 09 970 9745 any time before 5 pm on the day of the show and they will make sure the front of house team is aware of your needs in advance. 

Guide dogs are welcome. 

Deaf and hard of hearing 

Both the Great Hall and the Concert Chamber have hearing aid loops. To connect to the hearing loop, switch your hearing aids to ‘tele’.

Contact Ticketmaster at 09 970 9700 for advice on the best area to be seated in.

Visit our Accessibility page for more information.

Aotea Town Hall is rated Silver for accessibility by Be Accessible.

Auckland Town Hall Virtual Tour

Take the accessibility virtual tour

Auckland Live Café

Auckland Transport City Carpark Availability

Last updated at ... Please note: During peak times availability can change quickly, please allow plenty of time to find a carpark.
For all public transport and carparking information, please visit Auckland Transport.

On at Auckland Town Hall

About the Venue

The Auckland Town Hall is a prominent civic landmark in the neo-Baroque style. Taking pride of place on Queen Street in Auckland’s CBD pokapū tāone, it is known both for its original and ongoing use for administrative functions for the Auckland Council as well as its famed Great Hall and Concert Chamber. The Auckland Town Hall has been at the centre of the city’s political and cultural life since its opening in 1911, and over the years has hosted countless significant events and figures. Attractive stained-glass windows, original kauri floors, ornate plasterwork, and spectacular chandeliers combine to make this a beautiful venue.

Take Virtual Tour

About Auckland Town Hall

The Town Hall was designed by Melbourne architects JJ and EJ Clark to fit the wedge-shaped piece of land acquired for it. Protected as a Category A heritage building, it was opened in 1911 by Baron Islington, New Zealand’s Governor-General at the time. The total cost of the project was 126,000 pounds, which included the price of purchasing additional land, and a few design changes during construction. Top architects from around the world were invited to submit designs and from 46 proposals, the design by JJ & EJ Clarke was chosen. This was in the Italian Renaissance revival style and featured a five-level, wedged-shaped building that accommodated the unusual shape of the site. From 1994-1997 the building was fully restored, allowing the addition of modern amenities and re-establishing the building’s standing as a multi-functional venue and world-class performance hall.


Constructed from Oamaru limestone, this historic building with its distinctive clock tower has many special features including kauri floors, decorative pressed metal ceilings and plasterwork, stained glass windows, cast-iron balustrades, porcelain, glazed ceramic tiling, and hand-blown chandeliers.

In February 2016, the Auckland Philharmonia Orchestra relocated its operations to the Auckland Town Hall, bringing the administration and musicians under the one roof of their performance home.

The Auckland Town Hall is rated Silver for accessibility by Be.Accessible. Take the Accessibility Virtual Tour of the venue.

Hire this Venue

Auckland Town Hall

The Auckland Town Hall has two performance halls – the Great Hall  that can seat up to 1529 across three levels and the Concert Chamber that seats a maximum of 431 people over two levels.

Great Hall, Auckland Town Hall

The Great Hall is renowned as an orchestral venue, having one of the best acoustics of any town hall in the world. If you’re bringing music to Auckland there is simply no better place to play, so it’s no surprise it’s one of our busiest venues. It is also multi-functional and can be flat-floored for rock concerts, dance parties, and large scale dinner events. Seating (for up to 1,529 people) over 3 levels, with no proscenium arch or curtain.

The Great Hall is where you’ll find the famous Town Hall Organ.

Concert Chamber, Auckland Town Hall

A smaller venue at the Auckland Town Hall, the Concert Chamber seats up to 431 people over two levels.

The Concert Chamber is also renowned for its acoustics and is the preferred venue for cabaret, concerts, as well as chamber music concerts and children’s theatre.

Venue Hiring Costs

Venue hire fees and associated service costs and/or rental inclusions, vary depending on the venue and the type of production/show. 

Both the Great Hall and Concert Chamber have community hire rates available should your organisation have non-for-profit status.

Contact Us

Email us at and one of our experienced team will be in contact with you to discuss the venue(s) you’re interested in and provide full venue specs, seating maps, pricing and any other information you may require.