You’ll find the Auckland Town Hall at 301 – 317 Queen Street, next to Aotea Square.
Auckland Town Hall
301 - 317 Queen Street, Auckland
09 309 2677Get Directions
- Visitor Information
- About the Venue
- Hire the Venue
At the Auckland Town Hall, the health and safety of our staff and visitors is our priority. Under the Covid-19 Protection Framework all visitors are required to comply with venue conditions of entry which include a valid My Vaccine Pass, signing in and wearing a face covering when required. Click here for all our Covid-19 FAQs, including information on how we are keeping our people and venues safe.
The Auckland Town Hall and Box Office are open 90-minutes before a performance.
Outside these hours visit aucklandlive.co.nz or phone 0800 111 999.
Where are we?
Tickets and seating
The Auckland Town Hall Box Office is to the right of the main entrance (on Queen Street) as you come into the building. It opens 90 minutes before the start of performances.
Visit our Tickets and Seating page for more information.
Parking and transport
The Civic Car Park is a short distance from Aotea Square, Aotea Centre, The Civic and Auckland Town Hall, as well as other Aotea Arts Quarter venues, making it a great option for attending shows and events.
During standard hours, the first 2 hours of mobility parking are free with usual rates applied afterwards. After 6pm and on weekends, mobility parking is free. Take your mobility card and entry ticket to a pay machine, and press the help button. There are 20 mobility parking spots available, with locations as below:
- Level 1 opposite Aotea Centre entry doors - 5x spaces, numbers 244 -248
- Level 1 opposite Aotea Centre entry doors (next to the yellow booth) 4x spaces, numbers 207 - 210
- Level 1 Town Hall corner 1x large space, number 271
- Level 1 Sky Metro corner 5x spaces, numbers 9-13
- Level 2 Town Hall corner 2x spaces
- Level 3 Town Hall corner 3x spaces
Information to note:
- Vehicle height clearance is 2.08m
- The car park is underground, but well lit
- Lift access is available from Aotea Square to all levels
- There are 6 electric vehicle charge points, located on level 1
- For more information about the car park, visit the Auckland Transport website
It is important, however, to remember that sometimes all our venues are filled with events. Make sure you have a backup parking plan.
As of July 2021, paper tickets are no longer required at The Civic Carpark. When you drive in, your licence plate number will be scanned and the gate will open. Once you're ready to leave, you can pay by entering your licence plate number via the AT Park app (note, you may need to make payment prior to entering the underground area to remain in range of cell phone service). If you don't have the app, you can pay via a payment machine by inputing your licence plate number. Once your payment has been made, simply drive straight out.
Visit our Parking and Transport page for more information.
Eating and drinking
There are many great eating options for a snack or a full meal near the Town Hall. When special events such as Auckland Live Summer in the Square are running, you can also take advantage of snacks and refreshments at The Terrace Cafe, and the Container in the Square Cafe.
Visit our Eating and Drinking page for more information.
Health and safety
Smoking and the use of e-cigarettes in this venue are prohibited.
Drop Off Points
Directly outside the Auckland Town Hall on Queen Street, close to the main entrance.
All Auckland Live venues are wheelchair-accessible and have lifts and ramps to assist those who have difficulty with stairs.
Companion seats are available for those booking wheelchair spaces and guide dogs are welcome at our venues.
In Auckland Town Hall there is also a glass lift in the central atrium.
For every show, visually impaired patrons can call Ticketmaster at 09 970 9745 any time before 5 pm on the day of the show and they will make sure the front of house team is aware of your needs in advance.
Guide dogs are welcome.
Deaf and hard of hearing
Both the Great Hall and the Concert Chamber have hearing aid loops. To connect to the hearing loop, switch your hearing aids to ‘tele’.
Visit our Accessibility page for more information.
Aotea Town Hall is rated Silver for accessibility by Be Accessible.
Auckland Town Hall Virtual Tour
Auckland Live Café
Auckland Transport City Carpark Availability
For all public transport and carparking information, please visit Auckland Transport.
On at Auckland Town Hall
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