Information for parents and caregivers

Bringing children to a show

We love it when parents and caregivers bring their kids to family events, but age restrictions, show suitability and ticket prices may vary - so make sure you check the event information for each show on our website.

General guidelines

Children aged three years and older

Can attend family events at all our venues, but they must have their own ticket and sit in their own seat. Family tickets are available for certain events, such as our family school holiday shows. These are usually for two adults and two children or one adult and three children.

Children under the age of three years

Are generally considered too young to attend most events in our venues and will not be admitted except where the event is promoted as being suitable for children of this age and families.

In some instances, a child under the age of three may be admitted free of charge but they must be seated on their caregiver’s knee. On other instances, some shows may require children under the age of three to be admitted with a paid ticket. If this is the case, the requirement will be stated on the event’s webpage.

Caregivers and children

All children under fourteen years must always be with a caregiver. Caregivers must be aged fourteen or older.

Venue amenities

Changing facilities

You’ll find changing facilities at the following venues:

Feeding the kids

Auckland Live is breastfeeding friendly. You are welcome to breastfeed your baby anywhere in any of our venues.

If you’re more comfortable in a mother-and-baby room, these can be found in the same places as the changing facilities above.

For a pre-show treat or meal for older babies and kids, our venues and cafes are family-friendly, with highchairs available on request.

You can grab snacks and soft drinks at any of our theatre bars. Complimentary water is also available at all our venues.

Crying rooms

The Kiri Te Kanawa Theatre and the Herald Theatre both have soundproofed ‘crying rooms’, where you can take your children if they get upset during a show and continue to watch without disturbing other theatregoers.

Pushchairs and buggies

At family shows there is usually a 'pushchair park'. Please check where this is with staff upon arrival at the venue. Pushchairs and buggies are not permitted inside the venue’s auditoriums as they may present a fire hazard. 

Booster cushions

The Civic and the Kiri Te Kanawa Theatre are both equipped with approximately 80 booster seat cushions. The cushions can help your children gain full view of a performance without hindering the view of any other patrons. These can be found at the Owens Foyer Theatre Reception at the Aotea Centre, or inside the stalls level of The Civic. Feel free to ask any of the front of house staff to source one of these cushions for you.

Contact us

If you have any questions or are looking for lost property please contact us.