You'll find The Civic on the corner of Queen Street and Wellesley Street.
The Civic Box Office is to the right of the main entrance (on the corner of Queen Street and Wellesley Street) as you come into the building. It opens 90 minutes before the start of performances.
Visit our Tickets and Seating page for more information.
The Civic Car Park is a short walk from The Civic, making it a great option for attending shows there. It is important, however, to remember that sometimes all our venues are filled with events. Make sure you have a backup parking plan — or book a space in advance.
Visit our Parking and Transport page for more information.
You can enjoy a pre-show drink in the theatre bar, or for something a bit more substantial, visit Stark’s Café and Bar. Stark’s offers special show-themed cocktails, as well as Caffe L’Affare coffee, tea, and cold drinks. If you’re headed to The Civic for a matinee, you can also enjoy cabinet food such as filled baguettes, croissants, and bagels. It’s a great place to visit for a showtime treat.
Visit our Eating and Drinking page for more information.
Smoking and the use of e-cigarettes in this venue are prohibited.
All Auckland Live venues can be accessed by wheelchairs and have lifts and ramps to assist those who have difficulty climbing stairs.
To book wheelchair seats for shows in our venues please contact Ticketmaster on tel: 09 970 9711 Please note this is not a general sales line. Be sure to specifically request wheelchair seats.
Companion seats are available for those booking wheelchair spaces.
We have two courtesy wheelchairs available at the venue if you or someone you’re coming with has mobility needs.
You can book one of these by calling Ticketmaster at 0800 111 999.
The Civic lift
The Civic was built in 1929 and while it’s a gorgeous building, we know that the foyer spaces can be a bit of a maze. There is a lift available, but it can be difficult to find. We suggest you ask one of our team to show you where it is located as soon as you arrive. They'll be more than happy to help!
For every show, visually impaired patrons can call Ticketmaster at 09 970 9745 any time before 5 pm on the day of the show and they will make sure the front of house team is aware of your needs in advance.
Guide dogs are welcome at our venues.
Deaf or hard of hearing
We have a hearing aid loop available for all shows. To connect to the hearing loop, switch your hearing aids to ‘tele’.
Contact Ticketmaster at 09 970 9700 for advice on the best seats to use it in.
Visit our Accessibility page for more information.
The Civic Accessibility Virtual Tour
Auckland Transport City Carpark Availability
For all public transport and carparking information, please visit Auckland Transport.