Know before you go: School of Rock - The Musical

Before you visit School of Rock - The Musical read through the following useful information to help you plan your trip to The Civic.

This production contains theatrical smoke, fog effects, strobe lighting and loud noises. 

School of Rock – The Musical runs for approximately 2 hours and 45 minutes, including a 20 minute interval.  (Note: at the Wed 11 Sept, 1pm performance stay in your seats once the show ends, as the School of Rock songwriting competition winner, Sophie Brown, will perform her winning song after the show!)


Get there early

We suggest you arrive at the theatre 40-50 minutes prior to the start of the show. This will allow you plenty of time to find your seats before School of Rock -The Musical begins. The Civic foyers and bars will be open one hour prior to the performance start time.

If you are bringing small children, or people with limited mobility, we recommend arriving in plenty of time to allow for bathroom breaks and finding your seats prior to the performance start time.

For those with special access requirements, please call Ticketmaster on 0800 111 999 in the first instance or Auckland Live on 09 309 2677. Alternatively, visit our Accessibility page for specific information about venue access.


Taking photographs and using your phone

Photos of you and your family or friends are encouraged! We’d love you to share your experience on social media. You’ll find School of Rock – The Musical media walls inside The Civic foyers, and where you can create your own red carpet moments and tag us with #SchoolofRockNZ and #AucklandLive. (you might even win some prizes!)

Keep your phones turned on (but switched to silent!) so you’re ready to snap some pics during the show when you get the signal.


Information for families 

There are a limited number of booster seats available for children. Whilst we are able to accommodate the majority of requests for these, you’re welcome to bring your own booster seat/s with you to guarantee your little ones don’t miss seeing any of the show. 

Please note: School of Rock – The Musical is recommended for ages 8+. 

All persons entering the theatre, regardless of age, must have a ticket. Babes-in-arms are not admitted to the auditorium. All children must be old enough to occupy their own seats. All children who occupy a seat must have a valid ticket. 

All children under 14 years must be with a caregiver at all times. Caregivers must be aged 14 or over.


Parking and transport

There are a number of car parks nearby. The Civic car park is the closest carpark to The Civic, while  Victoria Street and Atrium on Elliot car parks are also within walking distance.

For more information about parking and transport, click here. Alternatively visit Auckland Transport for bus, train and ferry options.


Get your tickets ready

Tickets will be scanned at the entrance of The Civic for this performance, so if you’re coming with a group make sure you arrive together or that everyone has their ticket.

Some performances will be sold out, and this may result in having to queue to enter the auditorium.

And finally, please make sure you check your tickets before you go to ensure you have the correct date and time for your performance. 

Note: Ticketmaster is Auckland Live's official ticketing agent. 


Performance start times

All School of Rock - The Musical performances will start promptly at their designated time (e.g. 1pm, 2pm, 6.30pm, 7.30pm etc.) and a lockout period applies for both the first and second half of the show. Patrons arriving late will not be admitted until a suitable break in the performance. 


Looking for something to eat and drink?

Get into the city early and relax before the show with our special cocktails, wines, Champagne, craft beers and juices as well as sweets and treats fromThe Civic or STARK’s next door.

Fancy skipping the queues? Now you can pre-order your drinks and snacks and have them ready on your arrival at The Civic or during interval.  *Auckland Live My Order is available for School of Rock – The Musical performances Friday through Sunday every week of the season

Find out more

Elliot Stables is another option for a pre-show bite, located near The Civic and open every day, including public holidays.

And just remember, no hot food is permitted inside the The Civic auditorium. Please also consider those sitting near you and refrain from bringing noisy snacks, drinks or packages into the theatre.